Every call, handled.
CTRL Assist answers, routes, and transcribes your calls in real time — then writes everything back to your CRM so nothing gets lost.
14-day free trial · Keep your number · No setup fees
- Average answer time
- < 1s
- Languages supported
- 32
- Platform uptime
- 99.9%
- Fewer missed calls
- 60%
Features
One system for the whole call
From the moment the phone rings to the note in your CRM, CTRL Assist handles the parts your team shouldn't have to.
AI call answering
A voice agent picks up on the first ring, 24/7. It greets callers, answers routine questions, and hands off to a human the moment the conversation needs one.
Live transcription
Every call is transcribed as it happens. Search the full history by caller, keyword, or date — no more guessing what was promised on a call last Tuesday.
Real-time translation
Speak English while your caller speaks Spanish, Mandarin, or one of 30 other languages. Both sides hear their own language, live.
Visual call routing
Build your phone tree by dragging boxes, not by filing a ticket. Change a business-hours rule or add a department in seconds and publish instantly.
Built-in CRM
Callers become contacts automatically. Notes, transcripts, and call outcomes attach themselves to the right record without anyone typing them in.
Analytics that matter
Track call volume, missed-call rate, average handle time, and resolution — broken down by team member, hour, and routing path.
How it works
Live in an afternoon, not a quarter
No hardware, no professional-services engagement, no waiting on a vendor to make a change for you.
Port your number
Keep the number your customers already know. We handle the port, or give you a new local number the same day.
Draw your call flow
Lay out greetings, menus, business hours, and escalation paths on a visual canvas. No code, no phone-system vendor.
Go live and watch
Calls start flowing. Transcripts, contacts, and analytics fill in automatically while your team does the work only humans can.
Customers
Teams that stopped losing calls
“We were missing a third of our inbound calls after hours. That number is effectively zero now, and the transcripts settle billing disputes before they start.”
“The translation feature opened up a whole client base we used to turn away. Our intake team handles Spanish-language calls without a translator on staff.”
“I rebuilt our entire phone tree on a Sunday afternoon. With our old provider that was a two-week change request and an invoice.”
Pricing
Straightforward plans, no surprise line items
Pick a plan and create your organization in minutes. Change or cancel whenever you like.
Basic
Free
For solo practitioners getting started.
1 user
- 1 user
- Up to 100 calls / month
- Call transcription
- Email support
Pro
$29/ monthly
For small teams handling steady call volume.
5 users
- Up to 5 users
- Unlimited calls
- Call transcription & summaries
- Translation mode
- CRM integration
- Priority email support
Premium
Popular$99/ monthly
Everything included, for growing firms.
Unlimited users
- Unlimited users
- Unlimited calls
- AI assistant & auto-answering
- Translation mode
- Custom call trees
- Retainer templates & letterheads
- Dedicated account manager
- 24/7 priority support
Prices in USD. Need something custom? Talk to sales.
Stop letting the phone go to voicemail
Start a 14-day trial and hear your own call flow running in under an hour. No credit card, no contract.